Refund Policy

Customers may request a refund within 7 days of their first subscription purchase.

Refund requests apply to paid Ask Screen subscription plans, including monthly and yearly plans.

To request a refund, customers must contact us at support@askscreen.com and include:

• Account email
• Subscription plan
• Payment date
• Reason for the refund request

Refund requests are reviewed on a case-by-case basis. Approval is not automatic.

We may deny refund requests if we detect abuse, fraud, repeated refund requests, chargeback abuse, or violations of our Terms of Service.

Customers may cancel their subscription at any time. Canceling a subscription stops future renewals but does not automatically create a refund.

Ask Screen uses Paddle as its payment provider and Merchant of Record. Approved refunds may be processed through Paddle.

For refund questions, contact us at support@askscreen.com.